COO / Head of Operations

Hi there! We’re Driversnote, a SaaS company based in the heart of the Copenhagen startup scene. We take pride in helping more than 800.000 users in more than 50 countries keep a mileage logbook. No one likes to do mileage documentation, so we try to remove this tedious work and make our customers’ work-life simpler by saving them time and money.

We’re bootstrapped (no worrying about the next funding round!), profitable and growing, and you’ll be an essential part of the team at a very exciting stage in a key position.

The opportunity

Many of the operational and outward-facing tasks have so far been handled by our two co-founders. This work has grown substantially over the years and has created a need for a dedicated person to step in. You will therefore be taking over most of the operational tasks, allowing us to focus more on product development and growth. 

The role

You will be in charge of our day-to-day operations, finances and will be supervising our customer support and success team.

You will be collaborating closely with the CEO and our small management team to make sure our operational machinery is running smoothly, and our customers get the best possible experience.

Your responsibilities:

Examples of projects you might be responsible for:

We imagine that you:

It would be nice if you:

What we believe in

Vision & mission: We work to eliminate work-life hassles to let people focus on what matters. Today, that means removing the pain and trivial work of handling mileage, while providing peace of mind that nothing is forgotten and all rules are followed.

Product-led: We focus our work on the end-user and optimise for bottom-up adoption. People's use of our product is what leads our growth. We sell through our product and as self-service. We invest in customer success instead of outbound sales. Our marketing is focused on people with a need, leading them to the product.

Lean & data-driven: We try to get a deep understanding of the problems we’re solving. But we also acknowledge that we often can’t predict the outcome of our work. So we believe in an experiment-based approach to product development with short build-measure-learn cycles. For this reason, we also don’t believe in detailed plans for more than 3 months ahead.

Long-term & compounding: We invest in things that will have a continuous return and compound. We e.g. prefer a 1% improvement of activation rate over a €100k deal. We’re self-funded, so we don’t stress about the next funding round, and take the time to go into depth with our work.

What we offer

A lot of responsibility and influence - you’ll be a key player in developing and shaping the future of Driversnote.

You’ll get to work with and learn from a team of highly experienced entrepreneurs and tech people. We’ll set aside resources for independent skill development to help you grow and develop your career.

Even though we mostly work remotely right now, normally we’re situated in Matrikel1, a community co-working space for entrepreneurs and tech startups at the very heart of Copenhagen. You get to network with other startups and scaleups and plenty of cool, like-minded people. 

Finally, we offer a great lunch cooked by Matrikel1’s in-house chefs every day :)

How to apply

Email us at jobs@driversnote.com with the subject “Head of Operations”. Tell us why you’re the one for us and share your work and thoughts. For further information, please contact Martin Poulsen (+45) 21 64 43 14.

We look forward to hearing from you!

Andre ledige stillinger

Full Stack Web Developer
Fuld tid
København
Ansøg nu